Writing a good POC question and success criteria
A proof of concept is only as useful as the question it answers. Vague goals, such as exploring whether AI can help, lead to vague results. A strong POC question is specific and decision-oriented: can we extract invoice totals from our supplier documents with enough accuracy to remove manual entry for most invoices?
Success criteria should be agreed before work begins and written down. They might include accuracy thresholds, processing time, cost per transaction, integration reliability or user acceptance. Without them, teams tend to declare success based on impressive demos rather than evidence that matters for the business.
Constraints belong in the definition too. Which data will be used, which systems are in scope, what timeline and budget apply and what is explicitly excluded. These boundaries keep the POC small and prevent it from drifting into an underfunded product build.
Finally, identify the decision the POC informs and who will make it. Knowing that the result will decide whether to fund a full project, choose a vendor or abandon an idea helps everyone focus on producing the evidence that decision maker actually needs.


